1. Exchanges
If you wish to exchange your order, please make a return and place a new order.
2. Return Policy
What are the conditions for returning an item(s)?
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Merchandise must be arrived at our warehouse or office within 30 days of delivery to you.
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Merchandise must be in its original condition, without disassembled
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After refund, if the remained purchase amount does not meet the promotional requirements, promotional gift must be returned.
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All tags must be in tact on all returned merchandise.
Can I return discounted items?
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Products that are not purchased on our website，cannot be returned or exchanged.
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Final Sale items are not eligible for return.
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Products without quality problems will not be returned.
Why is my refund amount less/more?
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In circumstances where you request for a partial refund on an order placed with a promo code, and your revised subtotal does not meet the respective minimum amount, you will lose benefit of the promo code.
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If the total amount of order become under $ 80 USD after returns, the original shipping fee will be deducted from the refund.
Do you offer free returns?
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Please note that return shipping fee is borne by the customer wishing to return the merchandise.
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GiFi Power reserves the right to change terms and conditions.
3. Procedure
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Please submit return request at
Once we receive your return request, we will contact you via email to let you know how to return it.
4. Refunds and Processing
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Refunds will be processed within approximately 7-10 business days after we received the returns.
5. Defect Items.
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Defective or wrong items must be claimed, with images or videos of the defects, within 7 days of receipt and must be in its original condition, unworn and unwashed.
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Defective item is granted as exchange to the same item without defect and unless the item is no longer available.
